Rosanna has been working at the credit union headquarters in Lawrence for two years and, since day one, she picks up her pace to meet the daily demands of her job.
“Rosanna’s job includes mailings, reports and sorting the mail for all 12 departments,” says Operations Supervisor Liz Pearl, Rosanna’s supervisor. “It takes a half hour a day just to deliver the mail here.”
Rosanna began to plan her career while still in high school. After graduating in 2006 she came to CLASS’s day program and refined her job skills, her resume and computer applications knowledge. She trained in CLASS’s mailroom, performing the job independently. When she interviewed at the credit union she made a great impression.
“She has an easy laugh and she’s easy going,” Pearl says. “She does a great job of working with and interacting with people.”
“She’s an idea person and very sharp on the computer. She’s worked hard to develop the skills important to the job she’s chosen for herself."
Computer skills activities have interested many attending CLASS’s day program. The staff leads learners on the Internet in a hands-on lab, to explore job opportunities online and research companies. Rosanna fine-tuned her technology skills in the process, soon graduating to office applications and zeroing in on her dream job.
“She’s an idea person and very sharp on the computer,” says Carol Martin, her case coordinator at CLASS. “She’s worked hard to develop the skills important to the job she’s chosen for herself. Her self-confidence, computer skills and mobility have taken her exactly where she wants to go.”